About us
Welcome to Zagu, an ecommerce brand based at 1012 Avenue M, Brooklyn, NY 11230, USA, serving customers across the United States. We're focused on one thing: bringing well-made chairs and tables into homes that need furniture people actually want to sit at.
Our Vision
We believe furniture shopping shouldn't feel complicated or risky. Good chairs and tables should hold up to daily life, look like they belong in your space, and not cost you a headache to order online. That's the standard we build around.
What We Offer
Our collection centers on chairs and tables designed for everyday use — pieces that fit naturally into a dining room, living space, or home office without demanding a full redesign around them. Every item in our catalog is chosen with an eye toward durability and craftsmanship, so what arrives at your door holds up long after the first year.
Our Mission
We want ordering furniture online to feel simple, secure, and worry-free. That's why every order ships free, pricing is shown upfront in US dollars with nothing hidden, and checkout runs through secure, trusted options like PayPal and Venmo.
How We Operate
Transparency and getting things right for our customers guide how we run this business. Orders are typically processed within 1–2 business days and shipped within 4–6 business days, putting total estimated delivery at roughly 5–8 business days from the moment you order to the moment it's at your door. We ship through FedEx, UPS, and USPS, with tracking included on every order so you're never left guessing. And if something's not right, we back every purchase with a 30-day return window and no restocking fees.
Contact Us
-
Business Name: Zagu
-
Phone Number: +1 (917) 940-0610
-
Email: support@zagu.shop
-
Physical Address: 1012 Avenue M, Brooklyn, NY 11230, USA
Business Hours:
-
Monday to Saturday: 10:00 AM – 6:00 PM
-
Sunday: Closed
- Response Time: We respond within 24 hours.