Privacy policy

Last Updated: August 16, 2026

At Zagu, protecting your privacy matters to us. This policy outlines what information we gather when you shop with us, how that information is used, and the choices you have when it comes to your personal data. By browsing or making a purchase at zagu.shop, you're agreeing to the practices described below.

Information We Collect

When you set up an account or place an order for chairs, tables, or other items from our collection, we gather details such as your name, email address, phone number, and delivery and billing addresses. We need this information to get your order processed correctly and delivered to the right place.

We don't handle your card or banking details directly. All payments made through Zagu are processed by PayPal and Venmo, and those transactions are governed by their respective security standards — we never see or store your full payment credentials.

Like most websites, ours also picks up some technical information automatically as you browse, including your IP address, the type of browser and device you're using, and how you move through our pages.

What We Do With This Information

The information we collect is put to use in a few specific ways:

  • Getting your order ready and shipped — confirming payment, preparing your package, and coordinating delivery through FedEx, UPS, or USPS, along with sending confirmation emails and tracking details
  • Supporting you — answering questions, sorting out order issues, and keeping you posted on anything related to your purchase
  • Keeping transactions safe — watching for unusual account or payment activity to protect both you and our store
  • Making Zagu better — reviewing how customers shop for chairs and tables so we can improve our catalog and site experience over time

Who We Share Information With

We're not in the business of selling your data, and we never will be. Information is only shared with the partners who help us actually run the store:

  • Our website and checkout platform, which keeps the store running and orders organized
  • PayPal and Venmo, who receive what's necessary to process your payment
  • FedEx, UPS, and USPS, who receive your name, address, and phone number so your order can reach you
  • Legal authorities, but only if we're required to by law or need to look into a potential violation of our store policies

Cookies

Our site uses cookies to hold onto your cart contents, remember preferences, and get a sense of how visitors use the site. You're free to turn cookies off through your browser at any point, though doing so may affect how smoothly certain parts of the site work.

Keeping Your Data Secure

We rely on standard safeguards such as SSL encryption at checkout to help keep your personal information protected while it's being transmitted or stored.

Your Rights Over Your Information

Depending on where you live, you may have the right to:

  • Ask what personal information we have on file for you
  • Have inaccurate details corrected
  • Request that your data be deleted
  • Unsubscribe from marketing emails whenever you like

If you'd like to exercise any of these rights, just get in touch with us using the contact information below.

Changes to This Policy

We may revise this Privacy Policy from time to time as our practices evolve or as legal requirements change. Whenever that happens, we'll update the "Last Updated" date at the top of this page.

Get in Touch

If you have any questions about this policy or how we handle your information, reach out to us directly: